# Groove

[Groove](https://www.groovehq.com/) is an all-in-one sales solution that gives you a knowledge base. It enables you to respond to your customers' tickets without any hassle. You can also use it to convert your email inbox into your team's customer service help desk. Groove comes with a customizable contact widget, which lets you embed contact forms to your website. The Groove App Connector syncs and manages tickets with other third-party apps.

### Specifications  <a href="#specifications-0-0" id="specifications-0-0"></a>

Following are the basic specifications of the Groove connector.

#### Authorization Type <a href="#authorization-type-0-1" id="authorization-type-0-1"></a>

The authorization type is [API Key](https://support.integry.io/hc/en-us/articles/11112617800985-Authentication-Types-Supported-in-Integry). The API key identifies the end-user, and Integry uses this key to perform an API communication with Groove on behalf of that end-user.

#### Trigger Type <a href="#trigger-type-0-2" id="trigger-type-0-2"></a>

The triggers in Groove are [webhook-based](https://tray.io/documentation/connectors/triggers/webhook-trigger/). Therefore, as soon as an event occurs, Integry will receive the trigger instantly.

### Limitations <a href="#limitations-0-3" id="limitations-0-3"></a>

Presently, there are no limitations of the Groove App Connector.


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